9、Why can’t I correctly submit the “number code” when I fill out the application form?
Please check out the kind of input cases you are using: SBC case or DBC case? If you are using SBC case, please change it into DBC case.
10/ Why do I receive a reply letter full of chaotic characters after I applied the closed Beta test?
Please translate your letter into BIG5 code by using a kind of translation software. We recommend The South Pole Star.
13/ Why do I always failed at submitting the “user name” when I am applying?
Here may be two reasons:
l the “user name” has already been possessed by other people, please change for another name;
l the “user name” include some vocabularies which must be filtered, so if you do not modify the name you can’t get through the application.
22 what should I do if my screen becomes blank, white or colorful when I am logging on HiPiHi World?
It is mainly because you are using the VISTA, HiPiHi World now is not quite compatible with this system. We suggest you to update your video card drive program, so you may log in successfully.
23/why can I input my user name but not the password when I use VISTA operation system?
You can solve the problem through logging on HiPiHi World under some XP operation system once, and then copy the “pass.dat” file which is under the installation folder to VISTA system.
24/ What should I do if I see nothing after I get into HiPiHi World?
Please delete the “Date” folder which is under the HiPiHi World installation folder.
27/why I saw different terrains from different computers?
It simply because different computers have different speeds downloading the terrain in the world, the terrain will be all the same if you wait for a moment.
28/ why I can only see my name but not my avatar?
Three means for you to get out of the situation:
1) Use the key “W” or “S” to move your avatar;
2) Right click your avatar, and use the “teleport” function;
3) You need to change your video card if it is compositive.
29/ why there is water all over when I log on the HiPiHi World?
It is due to the transmission of the network date is unstable as downloading the terrain of HiPiHi World. You can try to solve the problem by deleting the “date” folder under the installation content.
30/ what should I do if every movement of my avertar is extremely slow when I log on the HiPiHi World?
You can make reconfigure your display quality in HiPiHi to make it faster. Find out:
Change the X in “level= X;” the larger the X number is , the higher display quality you get at a lower speed; and the smaller the X number is , the lower display quality with higher speed.
